300 D Street
South Charleston, WV 25303
Effective communications lead to successful outcomes, particularly when managing challenging issues. Identifying and preparing trained and capable communicators is the first step to success. We have trained thousands of industry managers to make the most of opportunities to communicate with all stakeholder groups including facility neighbors, community activists and the news media.
We create unique training programs for each client. Some of our more popular training modules are outlined below.
Media Interview Training
Anything you say—or don’t say—can be used against you! Ann Green Communications’ Media Interview Training will provide your spokespersons with the tools and techniques for dealing effectively with the news media. We will instruct you in how to develop relationships that will work to your advantage and generate positive news coverage for your company. We will prepare you for knowing when to address the media, how to take control during an interview, what to say and how to field the tough questions while also conveying the company’s messages. The workshop is conducted by former television reporters who provide a challenging and realistic media interview experience in a positive learning environment.
Risk Communication and Effective Community Interaction
Understanding how your neighbors perceive the risks you pose is critical to effectively responding and, therefore, reducing those concerns. Our customized workshop, Risk Communication and Effective Community Interaction will help you identify your stakeholders, develop and target key messages for effective communication, and help you build meaningful relationships with your community.
Your company spokesperson is not the only ambassador for your company. Employees often are called upon to address civic organizations and other community groups to convey important information to the public. Ann Green Communications’ workshop on Spokesperson Training will instruct your employees in how to prepare an outline or script, sharpen their communication skills, and effectively utilize a presentation as an opportunity to convey your company’s messages and build rapport with your community.
Handling Complaints from Upset People
Handing complaints can be difficult, especially when the person complaining is upset. Ann Green Communications has successfully trained thousands of employees in the workshop, Handling Complaints from Upset People. We will provide those in your organization who deal with the public the skills necessary to make each encounter a win-win opportunity.
The professionals at Ann Green Communications have worked with hundreds of major corporations throughout the United States. Each client and circumstance is unique, so we design our training to specifically meet your company’s communication needs.